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Rad Power Bikes Reviews

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Overall Rating

4.5
2 Reviews
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About Rad Power Bikes

RadPowerBikes.com offers a variety of services and products. They provide ebike service options which include tune-ups, maintenance, and flat tire repair. They have a Rad Power Bikes Service Center at their stores where professional ebike mechanics perform on-site maintenance. They also have Retail Service Partners and offer live support with lifetime customer support. They have a mobile service for busy riders, offering on-demand ebike assembly and delivery, maintenance, and test rides to customers in select regions. This service includes assembly & delivery, maintenance, and safety checks, adjustments, flat tire repair, and more. They also offer a range of ebikes and related accessories.

Rad Power Bikes Coupon & Discount Codes

Extra $300 Off When You Buy Any 3 Ebikes

Verified 1 day ago800 Uses
$300 OFF

Extra 50% Off 1 Accessory Under $100 Retail Price With Ebike Order

Verified 4 days ago1321 Uses
50% OFF

$50 off Ebike purchase

Verified 8 days ago440 Uses
$50 OFF

Rad Power Bikes Customer Reviews (2)

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Ralph Traugott
Ralph Traugott
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Feb 8, 2023
Dennis Meier
Dennis Meier
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Feb 6, 2023

Rad Power Bikes Customer’s Q&A

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Rad Power Bikes FAQs

FAQ

About Radpowerbikes.com Payment Method?

Radpowerbikes.com accepts various payment methods. These include debit or credit cards (Visa, MasterCard, AMEX, and Discover), Shop Pay, Amazon Pay, PayPal, Google Pay, and Rad Power Bikes gift cards. Financing options are also available for customers.

FAQ

About Radpowerbikes.com Prices and Cost?

Rad Power Bikes offers a variety of electric bikes with prices typically less than $1,500. For example, the Radster Trail is priced at $1,999 and the RadRover 6 Plus is available for $1,599. The company recently announced a price drop across their lineup of award-winning electric bikes, making them even more affordable. For instance, the RadRover 6 Plus was reduced to $1,399 from $2,099, and the RadRunner Plus was lowered to $899 from $1,199. These prices reflect the company's mission to create radical electric bikes that are built for everything and priced for everyone.

FAQ

About Radpowerbikes.com Popular Products and Services?

RadPowerBikes offers a wide range of custom-designed and purpose-built eBikes. Their product lineup includes cargo and utility bikes, commuter bikes, and fat bikes. They also offer custom builds, rentals, and fleet sales to businesses, warehouses, and delivery companies. Some of their popular products include the Radster Trail, an off-road bike with slimmed down fat tires for a sportier experience and increased torque for faster hill-climbing. The RadWagon 5, a cargo bike with front suspension, hydraulic disc brakes, and class 3 capability. The Radster Road, a commuter bike built for smooth, everyday rides with up to 28 MPH speed and 100 Nm of torque. The RadExpand 5 Plus, a folding bike with front suspension and hydraulic disc brakes for smoother rides on any terrain. And the RadRunner 3 Plus, an electric utility bike with a redesigned low-step frame, hydraulic brakes, and up-to-date tech. In addition to their products, RadPowerBikes also provides best-in-class service with reliable service and support, live support with U.S.-based experts, and local service through partnerships with neighborhood bike shops and mobile service providers.

FAQ

Radpowerbikes.com Return Policy?

Rad Power Bikes has a detailed return policy. Unopened ebikes can be returned within thirty (30) days of receipt for a $149 return shipping fee per bike. Opened ebikes with less than 20 miles of usage can also be returned for a $149 shipping fee per bike plus a 30% restocking fee per bike. To return an ebike that is not defective or damaged, a return request must be submitted to Rad Power Bikes.

For accessories, they can be returned within thirty (30) days of receipt for a $10 return shipping fee per accessory plus a 30% restocking fee per accessory. Larger accessories may require a higher return shipping fee.

As for the shipping policy, shipping is free in the US and Canada for all bikes, and most accessories purchased with a bike. Accessories purchased separately from a bike and replacement parts not covered under warranty will be charged a shipping fee of $10 for orders under $150. Accessory orders over $150 will be shipped free. Please note that replacement battery orders will require an additional $60 shipping charge and Hollywood Hitch Rack orders will require an additional $30 oversized shipping charge. In the US, in-stock items typically ship within two business days after an order is placed, and in Canada in-stock items will typically ship within four business days.

FAQ

How can I contact Rad Power Bikes customer support?

Rad Power Bikes customer support can be reached through the following methods:

FAQ

What are the features of Rad Power Bikes?

Rad Power Bikes are known for their powerful 750W hub motors and high-capacity batteries. They are designed to be practical, fun, and fast. The bikes have upright geometry, comfortable touchpoints, and wide tires ranging from two to four inches. Some models even have fork suspension or cruiser-style handlebars. Other notable features include throttle mode, integrated LED lights, fenders, and kickstands. The Radster Trail, for example, is an electric off-road bike with a torque sensor, class 1-3 capabilities, rear hub motor 750W/100Nm, and a payload of 370 lb. (290 lb. rider). It can carry up to 65 miles per charge. Rad Power Bikes also offer best-in-class service and support, including lifetime customer support, local service, and expert support wherever your ride takes you. They also have RadRetail stores and local partners that can show you their ebike models, answer your questions, and set you up with a free test ride. If you need help with your ebike, they have service centers on site. They also partner with neighborhood bike shops and mobile service providers to give you the support you need. Let us connect you with a Rad-approved mechanic in your area. Get Started The Rad blog Guides for everything you need Visit The Rad Blog Don’t miss out. Sign up to get the latest on new releases and more. TOP Our electric bikes are custom-designed for your lifestyle and ride. Shop award-winning, affordable ebikes for City, Commuter, Cargo, Utility, Folding, and more. Rad Power Bikes.

FAQ

What is Rad Power Bikes' shipping policy?

Shipping is free in the US and Canada for all bikes, and most accessories* purchased with a bike. Accessories purchased separately from a bike and replacement parts not covered under warranty will be charged a shipping fee of $10 (USD and CAD) for orders under $150. Accessory orders* over $150 will be shipped free.
FAQ

What Rad Power Bikes items are non-returnable/non-refundable?

Used products, batteries, special orders, sale items, gift cards, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by the warranty. "Built and Delivered" fees are non-refundable.
FAQ

What is Rad Power Bikes' policy on pre-orders and backorders?

For all pre-orders and backorders, your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.
FAQ

What is Rad Power Bikes' return policy?

Rad Power Bikes offers free returns within fourteen days of delivery. To return an ebike, it must have less than ten miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use, and must be in the same packaging and condition that you received it. Any warranty issues must be resolved prior to processing a return.

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